Why a Lithium battery?

Lithium technology has over 1,500 charge cycles for 12v Lithium(usages) and 1,000 for 24v Lithium in 11 years, as a company that only sells the ‘Top Grade’ Lifepo4 grade lithium(for the 12v market) we have never had a customer wear one out yet(on either 12v or 24v)!

Which 12v Lithium should I go for?

In all honesty, most customers these days we sell to, buy a 22ah 36 hole lithium, Not because they play 36 holes but some older well used trolleys ‘can’ take too many amps’ out of a battery due to its age and drag the battery down a little Or a customer may  play a hilly course and feel more comfortable with the extra mileage the 22ah gives The most important reason is …that we now sell the 22ah as cheap as a 16ah 18 hole!!..and just arrived the ‘battery meter’ range. New to market…And new for 2018 we have a 12v 22ah 36 hole lithium with a  ‘USB’ port.(Our biggest seller)

Can I leave my Lithium Battery off charge?

Any Lithium battery can be left on or off charge,it doesnt really matter.The manufacturers say for the ‘ozone’ layer re charge then take off charge! But either is fine. A Lithium can be left off charge once re charged for up to 3 months.We always send a ‘do’s and don’ts’ letter with every receipt that explains all this…Just dont drop the Lithium!.. also by using a 22ah for only 18 holes WILL NOT affect the battery at all. like it does with cyclic or gel batteries.(and that applies to 24v lithium batteries as well)

Can a Lithium battery be used on its side?

Yes A Lithium battery is not affected in any way in performance on its side,flat or upright.

What is the difference between LifePo4 grade lithium and the cheaper grade ‘Lithium ion’.?

In reality it really doesnt make that much difference these days as it did years ago,LifePo4 has always been the best grade but dearer in general to buy. and now there is not much difference,as the after sales support is the most important aspect including being able to speak to someone on phone to answer immediate questions,(with ebay that doesnt happen!) Lithium is the present and the future,and 99% of all our customers now not only buy Lithium replacements but always buy Trolleys with a lithium upgrade. Lighter,smaller,and can be interchangeable.We also recommend you always buy from a reputable golf retailer…

What is a Limited 5 year warranty?

Very simple.IF a lithium battery is faulty in the 4th year a replacement will be given at a % of the costs and 5th year same.It is standard stuff really all suppliers do it but in our humble opinion the warranty is in the most part with the lithium batteries irrelevant as they last 10 years or more anyway.We have only ever had to replace 2 lithium battery in 10 years!….So as we are a big Lithium distributor for both 12v/24v and now 36v batteries we only buy from the best factory Lithium specialist,but we are always looking at ways to improve and bring new product to market.and now we as a company put FULL 3 year warranty on our 24v lithium and FULL 5 Year warranty on 12v….WE put a FULL 5 Year warranty on our batteries.!!

My Little Miracle Lithium is only 2 year old and only doing 16 holes.

Well firstly, it may be your trolley, if its a 16ah 18 hole model, as the older well used older trolleys can take out more ‘amps’ and not get round a hilly course,but the trouble you have now is that you have probably lost your warranty,as ‘Pure Drive’ who used to own the company went bust recently and the new company(Pure Drive Energy ltd) may not transfer the warranty over.With bankrupt companies this can happen sadly.

My Lithium is only doing 16 Holes?

Ok then it isn’t likely to be a lithium battery as they are protected by a ‘BMS’ Management chip’ inside the battery so put a different lithium charger on and re charge and see if that makes any difference ,if it does…faulty charger. if not….if your trolley is 7-10 years old  get it serviced as it ‘may’ be taking out ‘too many amps’ due to years of use and ‘dragging the battery down’ 99% of the time it isn’t going to be a lithium battery fault(well unless you have a Powakaddy branded one! they are rubbish in our opinion!)…..or you may have a old Motocaddy ‘M’series; trolley and they have had in the past ‘motor’ issues which have been taking out way too much ‘juice’ from the batteries……(if so get them to replace your motor under Warranty.)..but we didn’t tell you that!!

What trolley should I buy?

Well we in the main will only sell UK Made manufactured trolleys,like Golfstream, Greenhill, with 20 years plus of reliability,as opposed to the Chinese distributor brands like Motocaddy/Powakaddy/Powabug/Powerhouse to name a few which just buy a chassis pre-boxed and ship out.(PK Now import their Chinese parts and assemble in Uk) While a UK manufactured Chassis will have their chassis made in preston,and the electrics in Kent,and worth remembering Manufactuers have must by law keep available parts for every model for 10 years…distributors don’t.In our opinion having sold all the trolleys ever made over the last 25 years, the Golfstream ‘DUO SPORT’ is without doubt the best most reliable solid trolley on the market today by far,And the best ‘small’ trolley is the QOD outstanding unique machine that customers ‘rave about’ And now check out the new 2018 version, with removable handle and wider tyres,And Just launched the outstanding ‘Vision’ trolley from Golfstream.

What difference does the new motocaddy 28v trolley bring compared to the general 12v models?

Very simple unless other lithium suppliers like ourselves decide to bring in for sale 28v lithium replacement batteries customers can only buy them from motocaddy, and hence pay the price they charge for them with no competition.(aka like stewart golf does)..which means don’t lose or break your lithium 28v battery! cost a fortune to replace!,as we all know 12v lithium batteries can vary on the market from £129 to £199…28v will more likely be £300

Why should I go for a DV8 Remote?

Firstly,it is UK Made with digital ‘important’ functions. Unlike the Stewart Golf ‘ machines which are way too expensive and same quality And they dont have air tyres as standard and any replacements are very expensive.And they look like a spaceship!And the Motocaddy S7 is chinese. and in History China and remotes Just don’t go well together with reliability!

What’s the best Single seat golf buggy?

Well in our opinion Patterson Products are 100% hand built in UK and have 30 years of reputation and they also most importantly ‘hold their re sale value’. While Chinese distributors like Powerhouse/Fairway Rider/Turbo kaddy/i4 Just bring them in from China in a box and then  sell them on. Reliability is the big difference in our 19 years of buggy selling,and now in 2018 we also sell both Grasshopper Cobra& the beast of a buggy that, is the Classic model.(Please ring us for prices on the grasshopper)

Which Buggy Specification would i need?

Quite simple really,if a customer buys a UK made buggy with the PM70 Motors(Patterson Eventer 4/Trio) that is a standard specit is ideal for flat to medium courses and customers under 14st.If a customer is over 14st and plays a hilly course the highpowered PM90 motor buggy(Patterson Highlander) should be the choice because if the wrong one is chosen a customer ‘could’ in time ‘blow’ the motors.As the bigger motored buggies have bigger gearboxes and different settings.

Vat exempt on golf buggies?

No company in UK is allowed to sell any golf buggy related products ‘VAT free’ The only exemption is if the golf buggy is used for ‘own personal use’only and isn’t used on the golf course (this means going to the shops or walking the dog and the buggy needs certain modifications even then like lights and swivel seat).Even if the customer is registered disabled with a blue badge, and has a doctors note it is ‘illegal’ in fact it’s fraud! as golf buggy used on a golf course is NOT classed as ‘personal use’. if it was legal all suppliers will be able to do VAT free.Any supplier saying otherwise is misleading you and putting the customer in a very difficult situation later when any supplier gets visited by the HMRC.customer’s ‘can’ be fined as well as the supplier who can also be closed down.! See link to HMRC website that explains this….’There are NO exceptions and includes 24v batteries,and may we say any company doing this,has always been visited by HMRC. Despite some retailers offering VAT exemption the current guidelines from the HMRC clearly point out that this is not the case. Irrespective of disability it would be illegal for us to do so.

https://www.gov.uk/government/publications/vat-notice-7017-vat-reliefs-for-disabled-people/vat-notice-7017-vat-reliefs-for-disabled-and-older-people#determines-goods-eligible

 

Why are Patterson&Grasshopper Classic Buggies better than the rest?

Very simple really.100% UK made they hold their value so are easy to re sell(we would buy back straight away),and ultra reliable,(we have only had 1 warranty claim in 18 years on new) and compared to the Chinese made buggies (Powerhouse/Turbo caddy/Fairway rider) which have been proven to be unreliable(look on Ebay and see how many are for sale!) they are almost impossible to re sell. The likes of electrokart in our opinion are old fashioned in the case of Grasshopper the only slight ‘down side’ is almost impossible to dismantle and lift the back end to dismantle as it is way too heavy unlike a Patterson buggy which is way more functional and lighter.So as now most customers do is ramp on and out of a suitable car.

Why should I buy second hand buggy?

Well we as a company have sold so many for so many years and we only source and service and put a warranty on all our second hand golf buggies like Grasshopper &Patterson. Reason being they last and hold their re sale on value later. 99% of all customers upgrade to a single 24v lithium battery.and we are not greedy like some suppliers on our prices. There is in general  a £1k gap between a new and a second hand buggy.Everything is on our website as in what is available at the time.We are passionate and care about what we do,and always aim to provide unbiased advice.

Do you sell Motors and Gearboxes individually for Patterson Buggies?

Yes we do.All we need is the full serial number and motor spec ie;PM70/90? or 180/300 watt?This gives us the size.and we can then quote a price.(all are different and delivery would be about 6 weeks at present for new) but that we hope to be quicker.Please email or call to discuss.

What PSI should my tyres be on my Patterson golf buggy be?

22psi on the front and 23psi on the rear.

Why Lithium for a Buggy?

24v Lithium single battery for a golf buggy all makes, and models, is the present and the future,9 out of every 10 are sold with this upgrade,as like 12v trolley Lithiums they last almost for ever,arevlighter and can be left off charge for 3 months,and are much easier to transport,particularly if a buggy is being transported.We think with out a doubt it’sworth the extra and has proven to be this way over the years.

Which 24V Buggy Lithium should i go for?

If a customer has the bigger highpowered motors on a Electokart/Patterson or a Chinese Powerhouse/Hillman design then a 47ah will give extra mileage(also its a smaller size to fit the battery cradles)and as the bigger motors take more ‘juice’ out of any battery the 47ah is probably the prudent choice especially if its a hilly type course regularly used. The 32ah 18 hole will also be ok but it will be ‘tighter’ on hilly wet coures so we say why risk that when the 47ah and our new 50ah has extra milage and is same size. If a customer has a Pennine or a Patterson second hand buggy these have ‘battery covers’ which restrict the height of a battery so the original cradle will need to be lowered and re welded for a 48ah, but not on a new Patterson as they are done when they are built.The 32ah fits any cradle like our 47ah/50ah without any restrictions.We now sell a 47ah which is new to market that has the bigger 48ah milage but the smaller caseing size so no buggy alterations are required…perfect!!…and the 24v 47ah is our biggest selling 24v battery…and we sell it to the national grid,and now Patterson Products also now put on all their new buggies as standard!

Does your 24v 47ah do 36 holes?

Well yes it will but only in certain circumstances…eg; flat course in the summer,with a serviced or newish buggy and with standard motors and also the user weighs less than 16st….we guarantee its a ‘extended mileage’ battery as it has more cells in than say a 33/33ah lithium so that gives it more mileage,but certain courses are hilly and can be very wet at times and all that takes more ‘juice’ out of any battery. Its worth saying also that older motors and brushes that may need replacing also take juice out of their performance.Most customers can struggle with the 32/33ah capacity batteries on the bigger motors but with our 47ah you wont.

How long for delivery?

Generally, if ordered before 2pm Next working day for most Lithium Batteries,and Trolleys. Golf buggies as they are very rarely pre made take 3 days.Every now and then an electric trolley as they are generally ‘hand built’ to order can take 2 days.

Do you ship to USA?

Yes we do. Price settings are on our shopping cart/checkout system but it can vary depending on what is ordered. Trolleys are in the most part £200 but can be up to £210/£220 and a lithium battery would be £95. Just email us your order and we can confirm and quote and send pay pal order perhaps.

16ah or 22ah Lithium Battery?

Well 80% of sales these days are the 36 hole 22ah battery in the main because customers may play a hilly course or want to do 36 holes,but the 16ah or even the 18ah (middle option) will do any course in reality. Lithiums ALWAYS have more juice in their ‘cells’ than most customers think.What we would suggest customers consider though,is if a their trolley is well used and older say 8-10 years old be aware that a 16ah which will do 18 holes on a hilly course could ‘take out more juice’ from any battery as it will more than likely take out more ‘amps’ due to age. so the bigger 18ah or 22ah would be prudent. This is something that we are seeing more and more,and indeed our biggest selling battery is the 12v 22ah 36 hole,notonly for 36 holes but to give piece of mind,and we sell them at the same price as a 16ah which helps!

Does Lithium fit any trolley?

Yes. the only ‘extra’ a customer might need is with a Powakaddy freeway 3,5,7,model which needs a unique adapter that we sell.We also sell the adaptor for a Stowamatic’ trolley as well.

If i bought a trolley what Upgrade should i go for?

95% of the time we sell brolley holders that on all UK made machines ‘screw in’ to the handle so no ‘wobbly’ ones like in past that go around the chassis,it’s also worth mentioning that on hilly courses we would advise a ‘Brake’ upgrade,which is mainly only available on UK made trolleys as a ‘limited slip differential’ performance. It Certainly puts the price of purchase up a little but if used regularly on a hilly course with out doubt worth it,as it stops on hills and wont run away from customer.

Can my old Powakaddy battery be used on a Golfstream trolley?

Yes, as those batteries have a ‘T-bar’ connector,all that is needed is to make sure the ‘transfered battery has the seperate t-bar/torberry connector that came with the original battery purchase.

Can I dismantle a Golf buggy into my car?

Certainly all models of Patterson buggies will dismantle easily into the back of most cars.Customers can buy ramps from us and put the back seats down in their hatchbacks or 4×4 or estate cars and put the buggy on the ramps with seat off easily and reverse out. For cars with a ‘boot’  can be be tricky but once we know what vehicle the customer has we can advise on that scenario.

What is the best trolley?

The best we have ever sold ever in 20 years going right back to the original hill billy is quite simply the Golfstream Revolution, as it has 8 years of proven reliability and thicker UK made tubing and one piece quick fold. The best selling trolley is the Golfstream DUO SPORT,and we have sold an enormous amount of the relatively new ‘tiny folding’ QOD Digital Lithium,and new for 2018 the superb Golfstream ‘Vision’ Digital.

 

What happens if i am not in for delivery?

This shouldnt happen as we will always endeavour to email all customers the courier details and ‘hour window’ of delivery on the day,and customers can then use the link on the email  we send change or make arrangements to leave with a neighbour/DPD drop off shop or leave in their garage etc.A system that works well compared to years past as courier systems have improved quite a lot..

Why doesnt my Red/Black Torberry Fit?

Well all a customer needs to do is slide the plastic cover down from the red/black Torberry ends,then either slide the red/black ends apart and then swap them over and slide back together again.They actually can fit 4 ways but as long as red to red, black to black.If they dont slide apart just break them apart.They will still side back together. https://www.youtube.com/watch?v=SnN4rQS2muE

I have a fairly small boot what trolley would be suitable?

The best and smallest on market is the QOD Digital Compact,which is a fantastic ‘tiny’ machine that folds into virtually nothing!,as well as the Go Kart models.However also look at the Golfstream DUO SPORT Suspension, this trolley has a folding front wheel and i smaller when folded than most ‘triangle’ folded chassis.

QOD who are they?

Well the company is from Australia,with registered office in London as well as a distribution depot also in London,after sales in Cornwall and Glasgow and accountants in Preston.They make in our opinion an outstanding very small folding machine that fits ‘any’ car boots.Functional and easy to unfold and fold into the smallest boots,We also feel that with the tiny size and build quality it surpasses all the similar small folding machines on the market today,As of 2017 we are QOD’S sole distributor/retailer in UK and Europe….so all sales go through us!! Great well built trolley and we aim to produce the best service also on the market with this trolley.

Why a QOD and not a Motocaddy M3 Pro or Powakaddy C2?

Firstly, the QOD is hand built in Australia.While MC and PK are Chinese made,and we have certainly done the odd part exchanges with 6 month old Motocaddy M3 Pro’s and customers feel they made the right choice moving to a QOD as it is firstly smaller and neater and fits a car boot better,as well lighter than those machines mentioned,the MC/PK trolleys are known to catch the fingers in the folding joints where as the QOD doesnt.That is feed back we have been given from customers.

My 2 year old Lithium is not getting round 18 holes what do i do now?

Firstly, if it is possible make sure it has been on charge properly with charging point all the way in,and the mains are switched on.Secondly, if you have a friend or neighbour that has same type of lithium charger, charge your battery with that and use it and see if the same symptoms occur.Thirdly, if it is an ‘intermittent’ fault make sure the T-bar connection on battery is all as it should be and there is no loose connection anywhere.Fourthly, if your charger once plugged into re charge is on a constant green light then thats a charger fault as lithium batteries are more or less ‘bullet proof’ in 10 years of us selling them. ‘Lifepo4’ grade lithium batteries they have a ‘Battery management chip’ inside the battery to protect them. if all that fails to sort the issue ring us!!

I have a very small car boot what trolley should i go for?

The QOD Outstanding award winning design and unique folding machine that fits most small boots without a doubt. Motocaddy ‘M’ Series and the Powakaddy C2 series small folding options but heasvier,and  are Chinese made,we feel customers get there fingers trapped at times in the catches of these machines while the QOD has a unique foldability design.

I don’t see Motocaddy or Powkaddy on your site Why?

Very simple..in a word generally unreliable.Spending £600+ on a trolley is alot of money for customers so we feel they have to be as reliable as possible and In our years of being in this market we have sold both Motocaddy and Powakaddy but as they have all Chinese components the long lasting reliability aspect is just never there at times. We call them ‘Trendy’ 5 year rotation trolleys,as customers and the trade get fed up of getting them repaired,which doesnt happen with UK made machines which last a ‘lifetime’.To be fair Powakaddy machines certainly have had more issues that any and continue to do so, annoyingly for customers(great news for service centres!),and just because the Union Jack logo is on their boxes doesn’t mean they are UK made components!.The average returns rate for motocaddy(is better than it has been at14%) But Powakaddy is 26%. UK made machines like Golfstream or Greenhill is less than 1%.Proven over the years.